http://conferences.alia.org.au/newlibrarian2006/

Fri 1st - Sat 2nd Dec 2006

The John Niland Scientia Building,

UNSW [Sydney]

Announcing the International Keynote Speaker: Joan Frye Williams http://www.jfwilliams.com/ [Proudly sponsored by the National Library of Australia]

The NLS2006 committee is pleased to announce our International Keynote Speaker, Joan Frye Williams,internationally recognised library futurist and designer of innovative library services. As a technology consultant, planner and trainer, Joan will challenge delegates by asking them to explore ways that new service models can help us meet our users’ changing expectations in ways that add real value and preserve our role as library professionals.

Information is Not Enough: Shaping the User Experience will get Day 2 of NLS2006 off to a dynamic and exciting start and provide advice on how to keep customer satisfaction up and your own blood pressure down by providing a top quality user experience.

Visit http://conferences.alia.org.au/newlibrarian2006/ for more information.ectang at optusnet dot com dot au